Support

How to Use the Support Channel

The Support channel is your go-to hub for personalized help and exclusive services. Whether you have a question, need to sell to a bulk buyer, or want access to discounted shipping tools, this is where you start.

You’ll find four ticket options, each designed to connect you with the right team for fast and efficient support:

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🎟️ Available Ticket Types:

• Support – For general questions, account issues, or help navigating the server. If you’re unsure where to go, start here.

• Electronic Cashouts – Use this to sell products to our verified bulk buyers. Quick turnaround, fair payouts, and zero hassle.

• Labels – Need to ship something? Open a ticket here to purchase discounted shipping labels, saving you money on every package.

• Label Scans – For purchasing a UPS scan confirmation (proof of shipment) — useful when you need an early scan for payout or tracking purposes.

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🧭 How to Open a Ticket:

1. Head to the Support channel.

2. Click the drop-down menu.

3. Select the ticket that fits your need.

4. A private support ticket will open — just explain what you need and our team will take it from there.