# Support #### **How to Use the Support Channel** The **Support** channel is your go-to hub for personalized help and exclusive services. Whether you have a question, need to sell to a bulk buyer, or want access to discounted shipping tools, this is where you start. You’ll find **four ticket options**, each designed to connect you with the right team for fast and efficient support: *** **🎟️ Available Ticket Types:** * **Support** – For general questions, account issues, or help navigating the server. If you’re unsure where to go, start here. * **Electronic Cashouts** – Use this to **sell products to our verified bulk buyers**. Quick turnaround, fair payouts, and zero hassle. * **Labels** – Need to ship something? Open a ticket here to **purchase discounted shipping labels**, saving you money on every package. * **Label Scans** – For **purchasing a UPS scan confirmation** (proof of shipment) — useful when you need an early scan for payout or tracking purposes. *** **🧭 How to Open a Ticket:** 1. Head to the **Support** channel. 2. Click the **drop-down menu**. 3. Select the ticket that fits your need. 4. A private support ticket will open — just explain what you need and our team will take it from there. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guides.resellingsecrets.com/server-important/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.